FREQUENTLY ASKED QUESTIONS

Below you'll see the most common asked questions.

WHY SHOULD I CONDUCT A WIRELESS TEST?

Conducting a speed test from a device connected to your home's WiFi network is a good way to test the strength of the network in different parts of your home. Wireless connections are going to be stronger the closer your device is to the router.

HOW DO I INTERPRET MY WIFI SPEED TEST RESULTS?

If you've used any of the free speed test tools out there, you'll likely recognize the terms Download, Upload, and Ping. These are the primary three measures upon which your speed is tested. Your Download speed is ideally, and typically, the fastest because the majority of our online activities require we pull data from the internet. Upload speeds are important for interactive video calls and sending files to sites and services on the internet. Your ping speed dictates the quality of your voice and video calls, as well as your ability to play online games.

WHAT IS A GOOD WIFI SPEED?

Keep in mind what constitutes a "good WiFi speed" boils down to several factors. One of these is which online activity you are trying to accomplish. Browsing the web, checking your email, streaming 4K video, and playing an online video game each requires certain speeds to execute seamlessly and without interruption.